Job prospects Medical Receptionist in the Outaouais Region

Over the past few years (2022-2024), the labour market was balanced for Receptionists in the Outaouais Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be Very limited for receptionists (NOC 14101) in the Outaouais region for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• Not many positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

This occupation can be found in most sectors of the economy.

New technologies continue to fundamentally change the occupation. Some of the tasks traditionally performed by receptionists can now be carried out by tools, such as auto attendant, online appointment booking and chatbots. For this reason, the number of people needed to meet customer demands is decreasing.

Here are some key facts about receptionists in the Outaouais region:

• Approximately 1,450 people worked in this occupation in May 2021.
• Receptionists mainly work in the following sectors:
  • Ambulatory health care services and hospitals (NAICS 621-622): 30%
  • Nursing and residential care facilities and social assistance (NAICS 623-624): 13%
  • Retail Trade (NAICS 44-45): 8%
  • Other services (except public administration) (NAICS 81): 8%
  • Professional, scientific and technical services (NAICS 54): 8%

Source Labour Market Information | Prospects Methodology